Business Analyst






£35,000 to £40,000 pa + benefits



Posted: 19 Jul 2021

Ends: 31 Aug 2021

Business Analyst (BA) – Financial Services

Birmingham Bank requires a Business Analyst to play a major part in shaping the Bank’s processes, systems and operations.

As Business Analyst, you will report to Chief Information Officer (CIO), and will be responsible for reviewing, analysing and evaluating business systems and user needs, documenting requirements, defining scope and objectives and formulating system requirements to parallel overall business strategies.

Responsibilities of the Business Analyst will include:

  • Determining operational objectives
  • Constructing workflow charts and diagrams, studying system capabilities, writing specifications and user guides
  • Improving systems and recommending control improvements
  • Preparing technical reports by collecting, analysing and summarising information and trends
  • Conducting research to support strategic and business planning
  • Evaluating research data and developing integrated business analyses and projections for incorporation into strategic decision-making
  • Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
  • Suggesting changes to senior management using analytics to support your recommendations, and implementation of approved changes
  • Creating informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
  • Conducting insightful, ad hoc analyses to investigate ongoing or one-time operational issues
  • Supporting system change and enhancements; relating them to current practice and processes, updating documentation and user guides as required


  • Sound understanding of computer systems
  • Previous experience in and understanding of financial services
  • Solid working knowledge of relevant change & delivery methodologies
  • Experience working in a change environment.

You will ideally be educated to degree level, in Information Technology, Business Management, Information Systems or a related field, with certifications and continuing professional development.

Birmingham Bank has a mission to become the principal regional bank for SME clients in the Midlands and beyond.

The Bank will achieve its mission by combining state-of-the-art cloud-based technology with traditional relationship banking, applied through the principles of speed, common sense and clarity.

Business Analyst

Job ID: 93694848

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