Skip to content

Right First Time - top tips to help your application sail through

| 1 minute read
by Katie Newell-Tucker
By popular demand, we have collated all the information you may need when submitting an application, including mandatory documents, valuations process and solicitor panels. 

Our Right-first-time page outlines everything we need to get your application offered as quickly as possible, and how to contact us if you have an unusual scenario.

It includes information about: 

What documents are mandatory in the portal
Valuations
The solicitor panel
Offer timings

and other useful advice on pitfalls to avoid. 
Check the 'Right first time' list

This content is for intermediaries only, and not intended for public or customer use.

Latest insights and articles

 
17 July 2025 | 1 minute read
by Katie Newell-Tucker
Top 4 most common issues slowing down mortgage offers

Discover the top 4 common issues slowing down mortgage offers and learn how to avoid them for a smoother application process.

Read more
 
16 July 2025 | 1 minute read
by Katie Newell-Tucker
What credit history can we accept?

Understand our credit history requirements for mortgage applications, including acceptable CCJs and defaults. Ensure your application meets our criteria to avoid surprises.

Read more
 
25 April 2025 | 1 minute read
by Katie Newell-Tucker
Have your say!

Have your say! For us, it's all about your experience. Tell us here which changes you'd like to see next on our systems...

Read more